Compliance Assistant

Associa is hiring a Compliance Assistant to support the team at a large-scale HOA community in Williamsburg.

A Compliance Assistant plays an active role in ensuring the community is well cared for. Specific responsibilities will include, documentation, data entry, generating reports, follow-up, and collaboration with homeowners and internal team.

Daily responsibilities:

• Meet and greet homeowners, engage with homeowners and build rapport.
• Walk and inspect community grounds and subdivisions from a list of items to inspect.
• Investigate homeowner complaints, violations, maintenance concerns, and community safety, code and compliance.
• Notate and document findings. Submit reports. Follow-up to ensure correction or maintenance repair was made.
• Follow-up and communicate with the GM, homeowners, committee and board members on findings.
• Other duties as assigned.

Hourly pay rate: $21-$25.

• High School Diploma or GED Required.
• 2+ years of office, clerical, customer service, or administrative assistant experience.
• Customer service driven and team oriented.
• Excellent communication skills, written and spoken.
• Knowledge of conflict resolution techniques.
• Attention to detail, organized, proactive communication style, strong follow-up and follow-through skills.
• Takes ownership and initiative. Works proactively.
• Well-versed in Microsoft products (Word, Excel, and Outlook).

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With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.