Paralegal for Dental Group

Do you love solving problems, keeping patients happy, and helping teams stay organized and compliant? We are looking for an in-house, in-person Paralegal to help support and grow our organization.

This role will be the go-to person for patient complaints, insurance disputes, small claims, employment matters, and compliance-related issues. Help us protect the business while creating great patient and team experiences.

*Experience in dental, medical, or DSO environments is highly preferred.

Position:

Full time: 30-38/hr

Medical, Dental, 401 Cal savers

Below a General AI description of what the job will entail

Patient Relations & Dispute Resolution

• Handle escalated patient complaints and grievances
• Review refund disputes and treatment concerns
• Assist with small claims matters and demand letters
• Coordinate documentation and evidence collection for disputes
• Work with office managers to resolve issues quickly and professionally
• Help maintain patient satisfaction while protecting the company legally

Compliance & Risk Management

• Monitor compliance with dental board regulations, HIPAA, OSHA, labor laws, and internal policies
• Ensure offices maintain updated compliance documentation
• Track licenses, permits, certifications, and required postings
• Assist with incident reporting and internal investigations
• Identify operational risks before they become legal issues
• Help standardize processes across all 23 locations

Employment & HR Support

• Assist with employee-related matters including write-ups, investigations, terminations, and documentation
• Help ensure company policies are legally compliant
• Review onboarding and employment documents
• Support HR with unemployment claims and labor-related disputes
• Maintain confidential employee records and legal files

Insurance & Claims Management

• Help manage insurance disputes and claims-related escalations
• Coordinate with carriers, attorneys, and third-party vendors
• Organize records and supporting documentation for audits or disputes
• Assist with malpractice or liability claim preparation if needed

Contract & Legal Coordination

• Organize and maintain contracts, vendor agreements, and legal documents
• Assist with reviewing leases, service agreements, and business contracts
• Coordinate with outside counsel when necessary
• Track deadlines, renewals, and legal notices

Operational Support

• Serve as the legal/compliance point person for regional managers and office leadership
• Help train managers on proper documentation and compliance procedures
• Create systems and workflows that reduce company exposure
• Assist leadership with policy creation and implementation

What Success Looks Like

A strong paralegal in your organization should:

• Reduce legal exposure
• Resolve problems before they escalate
• Keep documentation organized and audit-ready
• Improve consistency across all offices
• Protect company reputation
• Help leadership make safer operational decisions

With 23 locations, this role can become extremely valuable because one compliance or legal mistake multiplied across multiple offices becomes expensive fast. A good in-house paralegal helps create structure and stability as the company scales.