Administrative Assistant - Legal Operations

Scott & Associates, P.C., operating in partnership with S&A Legal Management Services, Inc., is a legal recoveries organization committed to providing exceptional legal representation to industry clients.

We pledge to provide distinctive quality and unparalleled service. Each employee is essential to fulfilling our mission and achieving our vision through the hard work, dedication, and collaborative spirit.

As part of that continued growth and commitment to excellence, we are currently seeking an Audit Assistant to join our team and help ensure that company processes comply with internal and client-defined work standards.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Oversee periodic external reviews/audits to ensure timely responses are provided
• Maintain Audit Calendar
• Manage Audit Email box and respond or distribute internally as needed
• Work with management to obtain necessary information for any requested deliverables or remediation
• Provide assistance to external auditors in compliance reviews and/or audits
• Consult with management as necessary to address difficult compliance issues and recurrences
• Review and maintain knowledge of internal policies and Client work standards to ensure compliance
• Review consumer written communication, internal notes/journals, and/or calls to ensure the actions taken by the Firm were in compliance to the Clients work standards and expectations
• Identify compliance issues that require follow-up or investigation
• Periodically assist with internal audit functions as needed
• All other duties as assigned by the Compliance Manager or Compliance Attorney

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Minimum three years administrative or clerical experience required
• Debt collection internal audit or process review experience strongly preferred
• Ability to effectively analyze and creatively solve problems
• Ability to work efficiently with excellent attention to detail in a high-volume fast paced environment
• Ability to work individually and as part of a coordinated team
• Organized, detail oriented, and deadline driven
• Effective oral and written communication skills with knowledge of correct grammar, spelling, and punctuation usage
• Proficient in Microsoft Office applications such as Word, Excel, and Power Point; ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, and computer; proficient with internet research
• Ability to be flexible to adapt and act quickly when urgent matters require it
• Ability to work and maintain patience with diversified individuals of various ethnic backgrounds and professional competencies

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.